RICHERK Official Policy Page

Welcome to RICHERK , Luxury Without Limits.

We value your trust and believe in full transparency. Below are our official policies, designed to provide a smooth and secure shopping experience for every customer in Pakistan and around the world.

Service & Shipping Policy

Once At RICHERK, every order is handled with precision, care, and passion.

Processing & Delivery:

Orders are processed within 2–3 business days after you place them.

Once processed, delivery to your doorstep takes 7–14 business days anywhere in Pakistan.

Once your order has been shipped, a tracking ID will be sent to your registered email or phone number, allowing you to monitor the shipment until it arrives.

Delays:

In rare cases, delivery may be affected by public holidays, courier issues, or unexpected logistics delays. We appreciate your patience and assure you that our team always prioritizes timely delivery.

Refund & Return Policy

Your satisfaction is the heart of our brand.

Return Eligibility:

Returns or exchanges can be requested within 7 days of receiving your order.

Items must be unused, unwashed, and in their original packaging with all tags attached.

Items from sale drops, collaborations, or custom orders are non-returnable and non-refundable.

How to Request a Return:

Contact our support team at thericherkofficial@gmail.com
or WhatsApp us with your order number and reason.

Our team will respond within 24–48 hours to confirm your eligibility.

Once approved, you’ll receive instructions for returning the product.

Refund Timeline:

After receiving your return, we inspect it within 3 business days. Approved refunds are processed to your original payment method within 5–7 business days.

Note: Shipping and return courier charges are non-refundable.

Privacy Policy

Your privacy and data protection are extremely important to us.

RICHERK collects only essential personal details (name, phone number, address, email) to ensure successful order processing and delivery.
We never sell or rent your data to third parties. Information is shared only with trusted courier or payment partners to complete your order securely.

All payments are protected with SSL encryption and handled through verified payment gateways.

To request deletion or access to your stored information, email us at thericherkofficial@gmail.com

Terms & Conditions

By accessing richerk.com, you agree to the following terms:

All website content, product designs, and visuals belong to RICHERK and are protected by copyright law.

Product prices, availability, and specifications may change without notice.

RICHERK reserves the right to cancel or delay any order due to stock or payment verification issues.

Customers must provide accurate shipping and contact details for successful delivery.

Any misuse, reproduction, or modification of RICHERK content is strictly prohibited.

Placing an order means you acknowledge and accept all our policies.

📞 Local Contact Information

     RICHERK Official

📍 Online Headquaters Karachi Pakistan
📞 Phone: +92-370-8874501 /+92-330-0237121
📧 Email: thericherkofficial@gmail.com

🕒 Support Hours: Monday – Saturday | 9:00 AM – 7:00 PM